Don’t say sorry

“Sorry” is quite possibly one of the most pernicious words I hear in regular conversation. When used in its truest sense, a sincere sorry is lovely – both strong and vulnerable in the way in admits and accepts responsibility, or empathetic in the way it expresses understanding. These uses, however, are heard with woeful infrequency.…

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Valuable lesson: How to make stress your friend

In my talks on communication and public speaking, I commonly address the flight-or-fight response that difficult speaking situations trigger. While I do train people on how to physically manage their distress symptoms (such as shallow breathing, elevated blood pressure, and the like), the way you perceive the stress response matters hugely. As McGonigal points out,…

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Interest

If you want to be interesting, you must be interested. Be interested in everything; be interested in current events, in culture, in daily life.  Be interested in new ways of doing things, in activities you’ve never tried, in subjects you don’t know much about. Definitely be interested in the people you are talking to.  The…

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