You can find Gord Sheppard on Twitter @GordonSheppard1 It’s not what you say, it’s how you say it… Oh, how true this old saw is! Non-verbal communication (including vocal expression like pitch or pauses) can drastically change the meaning of your words and the way they’re interpreted. And this is a communication skill leaders need…
You can find Gord Sheppard on Twitter @GordonSheppard1 It doesn’t matter how much I explain it, it just doesn’t seem to sink in! Ever feel this pang of frustration when trying to get a point across? It’s pretty common to think that when someone isn’t ‘getting’ what we’re trying to say we need to…
It’s been some time since I posted a book review, and I’ve been getting inquiries about what’s currently on my bookshelf. A few months ago, I got my hands on a juicy new Canadian release that those of you interested in the intersection between politics, critical thinking, and communication will probably love as much as…
You can find Tom Mucciolo on Twitter @TMucci Want to speak with the poise and confidence of a Fortune 500 CEO? Even our corporate top dogs need help with their presentations, and they get it from Tom Mucciolo. Tom is a highly respected speaking expert who specializes in performance and visual presentation for high-level…
Networking event, business mixer, after party…whatever you want to call it, these kinds of small-talk heavy events can be the bane of many people’s existence. That goes double if you are on the introverted side. We need to make conversation at these events, but how do you even start a conversation at a business networking event? Some…
Ever had to give a training presentation or speak on a topic that you didn’t have a lot of knowledge or experience with? What if you needed to deal with a snarky co-worker at the same time? Theresa has to deal with this, and she needs to demo a buggy software to boot! In this…
You can find Tina Varughese on Twitter @TinaVarughese Ever feel like you’re walking on multicultural eggshells? Diversity is a valuable asset to any organization – it increases things like happiness, profitability, and functionality – but it can be intimidating for people who are worried they’ll say the wrong thing or who feel like other…
You’re going to be speaking at an event – congratulations! Now comes the awkward, nail-biting task of writing your speaker’s bio so that you can be properly introduced. But what to put in the bio? How do you highlight your skills without sounding like you’re bragging or have an over-inflated ego? I know I’ve felt…
Today we’re tackling a question that I get All. The. Time. This question from Sandy is on a lot of people’s minds: Hi Lauren – you’re a very energetic presenter, and I’m hoping you can help me inject some energy into my presentations. I’m an civil engineer and need make lots of technical presentations. The…
You can find Mike Kerr on Twitter @HumoratWork Does your workplace have an office clown? Is your office environment one that encourages a hearty laugh, or is humor seen as something that isn’t sufficiently serious – or even unprofessional? Workplace that have a hearty dose of humor as part of their culture often boast…
