Your Speaker Scripts Are Holding You Back!

Are you in the habit of bringing up elaborate speaking notes or scripts when you give a presentation? If so, you are likely causing more harm than good! Extensive notes and scripts can actually make it harder to present and to recover from those inevitable mistakes and slip-ups all speakers make. But that doesn’t mean…

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Can’t Answer a Presentation Question? 2 Minute Tip

If you give presentations, it happens to you: you get a question and you have no idea how to answer it!  This is a simple fact of presenting, and if if hasn’t happened to you, it’s only a matter of time before it does. But there’s no need to let your audience see you sweat and stammer. …

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How to Master Cross-Cultural Business Communication

Cross cultural communication skills are important for anyone working with international businesses. While some points of communication etiquette are so ingrained as to be subconscious, we can’t take for granted that what is polite to us is polite to someone from a different culture. Communication signals such as eye contact, gestures, turns of phrases, who…

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Diversity & Inclusion: Decolonizing Every Day Language In Our Workplaces

Diversity and inclusion has (rightfully) been a hot topic in workplaces. Unfortunately, language habits can often get in the way of proper everyday inclusiveness. This is especially true for colonial expressions and manners of speaking, which are deeply embedded and often unconsciously (or perhaps unthinkingly) used. Decolonizing our language, however, requires thoughtfulness, deliberate engagement, and for…

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What’s The Problem With Uptalk?

In this episode of Communication Q&A, I have a question  about a really common speech habit, coming our way from Melissa, who writes “Hi Lauren – I saw your video on vocal fry and it made me think of a problem I’ve been having. A colleague has told me that I often use “upspeak” and…

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