The Twin Killers of Business Communication

Managers, business owners, and professionals of all stripes take note – there are killers lurking in your communications. They undermine your words, cast doubt on your trustworthiness, and make people question your judgement. They can create breakdowns in communication between team members, between departments, and most certainly between your business and your customers. The killers’…

What a simple ‘thank-you’ can do

When was the last time you received a hand-written thank you card? When was the last time you sent one? While there are some people who still send these out, they’re few and far between. And their rarity makes getting one every better. Birthday cards come and go, Christmas cards are still hugely popular, but…