There’s conflict in the office, trouble in paradise…who should apologize first, and how? Today we’re going to tackle a dilemma you’ve probably faced yourself: whether you should be the first to apologize…and how to do it without losing face. This question is from Edward, who writes: Hi Lauren, enjoying your videos. I have a…
Are you one of the many, *many* people who “like” a little too much? Like, you pepper your speech with “like” so often it practically stands in for, like, a comma? Or maybe there is another filler noise that’s messing up your verbiage – the infamous uh, um, and ah , or perhaps their pernicious…
Does thinking of digital marketing give you a headache? Me too. For business owners, creators, or anyone wanting to bring more visibility to their work, digital marketing is an important part of their communication strategy. But it can also be intimidating and murky. SEO? Paid advertising? Social vs Google? When the tools and tactics…
Ready to level up your business presentation and public speaking skills? Check out Business Presentation Mastery to get started! Are you stuffing your presentation slide deck with dreadful graphs and charts? Few things can induce information overwhelm and Death by PowerPoint faster than a bad graph. Unfortunately, most business presenters have some pretty…
Are you a woman in leadership or aspiring to leadership? Communication is a cornerstone in your journey up the corporate ladder. Marie Dzanis, CEO at Northern Trust Global Investments & EVP, has exceptional insight into the bar women in leadership need to reach in terms of their communication, presence, and interpersonal skills. In this interview,…
(Want top-shelf advice on your virtual meetings, along with a heaping dose of humor? Pick up a copy of my latest book UNMUTE! How to Master Virtual Meetings and Reclaim Your Sanity today! Available at unmutebook.com or via your preferred online book retailer.) When the pandemic caused virtual meetings to become our primary method of…
Cross cultural communication skills are important for anyone working with international businesses. While some points of communication etiquette are so ingrained as to be subconscious, we can’t take for granted that what is polite to us is polite to someone from a different culture. Communication signals such as eye contact, gestures, turns of phrases, who…
So you’ve given a number of talks at conferences and events in your industry, in front of some decent sized audiences, and you’ve caught the speaking bug. Now you’re wondering how you can move from being someone who speaks as part of your job to a paid, professional speaker in your own right. But you…
Widespread masking is something many of us are needing to deal with for the first time, and that piece of cloth really affects how we speak and communicate. Whether you are in an area that has mandatory masking or you are voluntarily masking for people’s health and safety, figuring out how to speak and present…
Lots of us are moving to remote or work-from-home arrangements right now, and that means videoconferencing! Videoconferencing is an awesome tool, but you may be guilty of some basic flubs that are making your virtual meetings less enjoyable, less effective, and less polished / professional looking. Check out this short interview I did on Videoconferencing…
