You can find Gord Sheppard on Twitter @GordonSheppard1 It’s not what you say, it’s how you say it… Oh, how true this old saw is! Non-verbal communication (including vocal expression like pitch or pauses) can drastically change the meaning of your words and the way they’re interpreted. And this is a communication skill leaders need…
You can find Gord Sheppard on Twitter @GordonSheppard1 It doesn’t matter how much I explain it, it just doesn’t seem to sink in! Ever feel this pang of frustration when trying to get a point across? It’s pretty common to think that when someone isn’t ‘getting’ what we’re trying to say we need to…
You can find Gord Sheppard on Twitter @GordonSheppard1 Have you ever sat in a meeting wanting to pull your hair out in frustration? You are far from alone. Between work and volunteer committments, many of us spend inordinate time in pointless or ineffective meetings, wasting precious time, energy, and money. Today on Talk Shop I’m…
You can find David Gouthro on Twitter @davidgouthro Ever get the feeling that communication and idea sharing in your organization has been stymied? Sometimes the best way to deal with this is to bring in an outsider – a neutral third party with no personal stake in the decisions or ideas being proposed. Someone who’s…
