The Twin Killers of Business Communication

Managers, business owners, and professionals of all stripes take note – there are killers lurking in your communications. They undermine your words, cast doubt on your trustworthiness, and make people question your judgement. They can create breakdowns in communication between team members, between departments, and most certainly between your business and your customers. The killers’…

Fearless

  “Fearless,” “bold,” “brave,” and other variations are descriptions lots of people assign to professional speakers. People have called me those things, and I’ve heard lots of other speakers described that way. I’ve just come off the rush of the most incredible conference I’ve ever attended, the annual Canadian Association of Professional Speakers convention. I…

Happy announcements!

A delightful change has happened in my household!  The change was anticipated but the timing was a bit unexpected. You see, I had planned on spending the next couple of weeks getting a huge amount of housework, cooking, and writing done so that I could be “ready” for when our lovely new baby arrived. Baby…