Making cold calls red hot

The term ‘cold calling’ strikes fear into the hearts of many a professional.  Heaven’s knows it does to me. Cold calling, though, has its place.  Actually, it can be a very useful activity for both the caller and the receiver. It can save time and energy, create new connections and opportunity, and grow your network.…

Off the Introspective Cuff

One of the keys to being able to ramble out a good, solid off-the-cuff or spontaneous speech is introspection – and lots of it. The purpose behind this introspection isn’t to indulge in endless navel-gazing.  That’s what Facebook and Instagram are for.  This self-reflection is to develop an acute awareness of your values, your personal drivers,…

The wall

When we feel under threat, misunderstood, ill-used, or otherwise hard done by, we tend to put up walls.  They are our mental defence mechanism, a way of deflecting conversations that might make us feel bad, or uncomfortable, or wrong. When we say that someone “put a wall up between us,” we usually refer to someone becoming quiet…

Fill-in post: How to Listen

I started working on the next instalment on communicating intimately this weekend, and then got slammed with a nasty infection.  Needless to say, it has completely derailed my writing efforts.  Hopefully the antibiotics kick in soon (seriously – even the cartilage on my ears hurts). In the meantime, I would like to leave you with the following blog post…