How are your emails doing?

Has anyone ever told you “don’t take this the wrong way, but…” Where did your head immediately go upon hearing that statement? I’m willing to bet is was not to a place of productive objectivity. Email seems to require the “don’t take this the wrong way” disclaimer more than any other form of communication. For…

What a simple ‘thank-you’ can do

When was the last time you received a hand-written thank you card? When was the last time you sent one? While there are some people who still send these out, they’re few and far between. And their rarity makes getting one every better. Birthday cards come and go, Christmas cards are still hugely popular, but…

Making cold calls red hot

The term ‘cold calling’ strikes fear into the hearts of many a professional.  Heaven’s knows it does to me. Cold calling, though, has its place.  Actually, it can be a very useful activity for both the caller and the receiver. It can save time and energy, create new connections and opportunity, and grow your network.…

Off the Introspective Cuff

One of the keys to being able to ramble out a good, solid off-the-cuff or spontaneous speech is introspection – and lots of it. The purpose behind this introspection isn’t to indulge in endless navel-gazing.  That’s what Facebook and Instagram are for.  This self-reflection is to develop an acute awareness of your values, your personal drivers,…