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Lauren Sergy
Lauren Sergy
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  • Home
  • About
  • Speaking
  • Corporate Training
  • Work With Me
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    • Corporate Training
    • Consultant Services
  • Resources
    • The Handy Communication Answer Book
    • Making the Most of Video Conferencing
  • Blog
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Tag Archives: leadership

Managing Your Reputation: PR, Social Media, and Coping as a Leader

UncategorizedBy Lauren SergyApril 9, 2020Leave a comment

  ** Announcement: If you are a leader and you need to boost your presence and polish in your virtual meetings, be sure to check out my new video conference skills mini-course Making the Most of Video Conferences! Click here to learn more. **   Because we filmed this in the Before Times, it’s alternative…

How Successful Leaders Win With Non-Verbal Communication: A Meeting Leadership Podcast Interview

MeetingsBy Lauren SergyAugust 29, 20191 Comment

You can find Gord Sheppard on Twitter @GordonSheppard1 It’s not what you say,  it’s how you  say it… Oh, how true this old saw is! Non-verbal communication (including vocal expression like pitch or pauses) can drastically change the meaning of your words and the way they’re interpreted. And this is a communication skill leaders need…

Why Leaders Need To Say Less So They Can Mean More

Business Communication, Getting the message across, MeetingsBy Lauren SergyJuly 24, 2019Leave a comment

You can find Gord Sheppard on Twitter @GordonSheppard1   It doesn’t matter how much I explain it, it just doesn’t seem to sink in! Ever feel this pang of frustration when trying to get a point across? It’s pretty common to think that when someone isn’t ‘getting’ what we’re trying to say we need to…

How to Start A Conversation at Networking Events

Business Communication, Confidence, Connecting, Q&ABy Lauren SergyApril 21, 2019Leave a comment

Networking event, business mixer, after party…whatever you want to call it, these kinds of small-talk heavy events can be the bane of many people’s existence. That goes double if you are on the introverted side. We need to make conversation at these events, but how do you even start a conversation at a business networking event? Some…

How to Talk About Workplace Diversity

Business, Business Communication, Connecting, Talk ShopBy Lauren SergyMarch 14, 20191 Comment

You can find Tina Varughese on Twitter @TinaVarughese   Ever feel like you’re walking on multicultural eggshells? Diversity is a valuable asset to any organization – it increases things like happiness, profitability, and functionality – but it can be intimidating for people who are worried they’ll say the wrong thing or who feel like other…

How to stop saying “Um” and “Ah” in your speeches

Discipline, Fear, Performance, Q&A, Skill development, Talk Shop, TechniquesBy Lauren SergySeptember 12, 2018

Is your speech plagued by umms, ahs, and other pointless filler words like “so, like, y’know,” etc? I’ve got a question from Tamara on this very common issue:   Hi Lauren – I find myself saying “um” and “ah” a lot when I give a presentation, and I hate it! It’s distracting and makes me…

How to open your talk

Business Communication, Charisma, Content creation, Getting the message across, Q&A, Talk Shop, TechniquesBy Lauren SergyAugust 26, 2018

The first few minutes of your speech or talk are critical. Putting together a really solid opener can be tricky, and Ian is looking for advice on how to create stronger openers will grab his audience’s attention from the start: Hi Lauren,  My name is Ian, and I’m in the financial sector. I give lots…

How to get over making mistakes in your presentation

Confidence, Performance, Q&A, Tactics, Talk ShopBy Lauren SergyAugust 10, 2018

So you made a mistake during your presentation. Even if the rest of the presentation goes great, it’s the mistakes that get burned into our brain. Yes, everyone makes mistakes, but how to you get over a mistake when the memory of it makes you want to hide with shame? It’s important to figure this…

How to Deal with Hecklers – Public Speaking Tips

Audience, Confidence, Fear, Performance, Q&A, Talk ShopBy Lauren SergyJuly 28, 2018

It’s a presenter’s nightmare: some jerk in the audience decides to give you a hard time, asking impossible questions, challenging everything you say, making snarky comments, and trying to make you look like an idiot. Congratulations – you’ve got a heckler. Hecklers can really throw you off your game, and it happened to Laura who…

Why public speaking makes you feel sick

Confidence, Fear, Performance, Q&A, Talk ShopBy Lauren SergyJuly 11, 2018

You’re about to give a talk. You’ve practiced, you think you’re ready, but then…your heart starts to pound, your mouth gets dry and your hands get sweaty, your brain goes blank, and you feel like throwing up. What’s going on? Welcome to the wonderful world of speaker’s anxiety manifested in the famous “Flight or Fight”…

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