You can find Gord Sheppard on Twitter @GordonSheppard1 It’s not what you say, it’s how you say it… Oh, how true this old saw is! Non-verbal communication (including vocal expression like pitch or pauses) can drastically change the meaning of your words and the way they’re interpreted. And this is a communication skill leaders need…
You can find Gord Sheppard on Twitter @GordonSheppard1 It doesn’t matter how much I explain it, it just doesn’t seem to sink in! Ever feel this pang of frustration when trying to get a point across? It’s pretty common to think that when someone isn’t ‘getting’ what we’re trying to say we need to…
It’s been some time since I posted a book review, and I’ve been getting inquiries about what’s currently on my bookshelf. A few months ago, I got my hands on a juicy new Canadian release that those of you interested in the intersection between politics, critical thinking, and communication will probably love as much as…
You can find Tom Mucciolo on Twitter @TMucci Want to speak with the poise and confidence of a Fortune 500 CEO? Even our corporate top dogs need help with their presentations, and they get it from Tom Mucciolo. Tom is a highly respected speaking expert who specializes in performance and visual presentation for high-level…
You can find Mike Kerr on Twitter @HumoratWork Does your workplace have an office clown? Is your office environment one that encourages a hearty laugh, or is humor seen as something that isn’t sufficiently serious – or even unprofessional? Workplace that have a hearty dose of humor as part of their culture often boast…
Are you among the many (MANY) people who like to “take the edge off” before giving a speech with a drink or two? Whether you’re giving a speech at a corporate gala, acting as emcee for an event, or making a toast at a wedding, a quick drink before taking the microphone is a common…
Is your office embroiled in email warfare, with people sending passive-aggressive messages or getting worked up into a froth after taking an email the wrong way? Email can be a hotbed of miscommunication, but there are ways to ensure your emails are clear, effective, and are interpreted the way you intended. In today’s Communication Q&A…
Is your speech plagued by umms, ahs, and other pointless filler words like “so, like, y’know,” etc? I’ve got a question from Tamara on this very common issue: Hi Lauren – I find myself saying “um” and “ah” a lot when I give a presentation, and I hate it! It’s distracting and makes me…
The first few minutes of your speech or talk are critical. Putting together a really solid opener can be tricky, and Ian is looking for advice on how to create stronger openers will grab his audience’s attention from the start: Hi Lauren, My name is Ian, and I’m in the financial sector. I give lots…
You can find Roger Haskett on Twitter @rogerhaskett Communication is all about connection. If you want to get people to want to genuinely connect with you, then you have to figure out how to engage them first. Engagement can be something of a buzzword, especially in today’s corporate environment. But to help us deconstruct…
