How to Bring More Humor to Your Workplace

You can find Mike Kerr on Twitter @HumoratWork   Does your workplace have an office clown? Is your office environment one that encourages a hearty laugh, or is humor seen as something that isn’t sufficiently serious – or even unprofessional? Workplace that have a hearty dose of humor as part of their culture often boast…

How to write effective email … that won’t get taken the wrong way!

Is your office embroiled in email warfare, with people sending passive-aggressive messages or getting worked up into a froth after taking an email the wrong way? Email can be a hotbed of miscommunication, but there are ways to ensure your emails are clear, effective, and are interpreted the way you intended. In today’s Communication Q&A…

Making cold calls red hot

The term ‘cold calling’ strikes fear into the hearts of many a professional.  Heaven’s knows it does to me. Cold calling, though, has its place.  Actually, it can be a very useful activity for both the caller and the receiver. It can save time and energy, create new connections and opportunity, and grow your network.…

Don’t say sorry

“Sorry” is quite possibly one of the most pernicious words I hear in regular conversation. When used in its truest sense, a sincere sorry is lovely – both strong and vulnerable in the way in admits and accepts responsibility, or empathetic in the way it expresses understanding. These uses, however, are heard with woeful infrequency.…