White Space

You may have noticed a shift in the way documents and emails have been formatted. Once upon a time, the mighty indent ruled the start of every paragraph. Now the indent has been largely supplanted by an empty line. I am not entirely sure where or why this trend began. At first, it seemed confined…

Style matters

In public speaking – and in everything else in life – it is impossible to please everyone. To think that in order to be an excellent speaker you must receive universal adulation is an exercise in frustration. Different speaker quirks will enchant some audience members while repelling others. There is nothing wrong with this; it…