How to Encourage Positive Communication During Coronavirus

My heart goes out to everyone affected by coronavirus & COVID19.  During times of crisis and uncertainty, it’s easy for anxiety about one area of work or life to affect our communication across the board. In this Communication Q&A, Robert wants some pointers for keeping conversation and communication in his workplace more positive and productive…

Are you listening?

Here are some questions you need to ask yourself when working with an audience: Do you listen?  I mean it – do you really listen to what your audience is telling you? Have you turned of the internal chatter? Are you taking in what they are telling you, or are you trying to think of…