Are you listening?

Want to speak? Be prepared to listen. Really skilled communicators, really dynamic and engaging speakers  actively and intimately listen to and observe their audience.  By giving his audience his full attention, a speaker is able to figure out what the audience needs to perceive, needs to feel, needs to hear in order to adopt the…

Tangent killer

Tangents are changeable creatures.  They’re fun in casual conversation, leading us down rabbit holes of conversation.  Eventually someone asks “how did we get on this topic?”  Laughter ensues. In professional settings, they are deadly.  When there is a point and a purpose to a conversation, telling people that you are about to go on a…