My heart goes out to everyone affected by the Coronavirus & COVID-19 outbreak. Business carries on, but if you are hosting a meeting or event right now, there’s a good chance that it isn’t “business as usual.” Travel disruptions and health concerns have resulted in many events and meetings needing to be postponed and speakers…
You can find Gord Sheppard on Twitter @GordonSheppard1 It’s not what you say, it’s how you say it… Oh, how true this old saw is! Non-verbal communication (including vocal expression like pitch or pauses) can drastically change the meaning of your words and the way they’re interpreted. And this is a communication skill leaders need…
You can find Gord Sheppard on Twitter @GordonSheppard1 It doesn’t matter how much I explain it, it just doesn’t seem to sink in! Ever feel this pang of frustration when trying to get a point across? It’s pretty common to think that when someone isn’t ‘getting’ what we’re trying to say we need to…
You can find Mike Kerr on Twitter @HumoratWork Does your workplace have an office clown? Is your office environment one that encourages a hearty laugh, or is humor seen as something that isn’t sufficiently serious – or even unprofessional? Workplace that have a hearty dose of humor as part of their culture often boast…
You can find Gord Sheppard on Twitter @GordonSheppard1 Have you ever sat in a meeting wanting to pull your hair out in frustration? You are far from alone. Between work and volunteer committments, many of us spend inordinate time in pointless or ineffective meetings, wasting precious time, energy, and money. Today on Talk Shop I’m…
You can find David Gouthro on Twitter @davidgouthro Ever get the feeling that communication and idea sharing in your organization has been stymied? Sometimes the best way to deal with this is to bring in an outsider – a neutral third party with no personal stake in the decisions or ideas being proposed. Someone who’s…
Tangents are changeable creatures. They’re fun in casual conversation, leading us down rabbit holes of conversation. Eventually someone asks “how did we get on this topic?” Laughter ensues. In professional settings, they are deadly. When there is a point and a purpose to a conversation, telling people that you are about to go on a…
