You can find Gord Sheppard on Twitter @GordonSheppard1 It’s not what you say, it’s how you say it… Oh, how true this old saw is! Non-verbal communication (including vocal expression like pitch or pauses) can drastically change the meaning of your words and the way they’re interpreted. And this is a communication skill leaders need…
You can find Tina Varughese on Twitter @TinaVarughese Ever feel like you’re walking on multicultural eggshells? Diversity is a valuable asset to any organization – it increases things like happiness, profitability, and functionality – but it can be intimidating for people who are worried they’ll say the wrong thing or who feel like other…
You can find David Gouthro on Twitter @davidgouthro Ever get the feeling that communication and idea sharing in your organization has been stymied? Sometimes the best way to deal with this is to bring in an outsider – a neutral third party with no personal stake in the decisions or ideas being proposed. Someone who’s…
