How to write effective email … that won’t get taken the wrong way!

Business behaviour, Business Communication, email, Getting the message across, Q&A1 Comment

Is your office embroiled in email warfare, with people sending passive-aggressive messages or getting worked up into a froth after taking an email the wrong way? Email can be a hotbed of miscommunication, but there are ways to ensure your emails are clear, effective, and are interpreted the way you intended. In today’s Communication Q&A…

The wall

Connecting

When we feel under threat, misunderstood, ill-used, or otherwise hard done by, we tend to put up walls.  They are our mental defence mechanism, a way of deflecting conversations that might make us feel bad, or uncomfortable, or wrong. When we say that someone “put a wall up between us,” we usually refer to someone becoming quiet…