How are your emails doing?

Has anyone ever told you “don’t take this the wrong way, but…” Where did your head immediately go upon hearing that statement? I’m willing to bet is was not to a place of productive objectivity. Email seems to require the “don’t take this the wrong way” disclaimer more than any other form of communication. For…

When tone is more important than content

I interrupt our series on communicating with intimacy to bring you a long overdue bit of Friday Silliness. In today’s lesson, Toby Turner – also known as the YouTube personality Tobuscus – demonstrates how tone can completely contradict content.  Alliteration aside, it is a useful lesson. Tobuscus: Dramatic Song   Does your chorus sound like Coldplay?