Likeability Archives - Lauren Sergy

Some people are just really hard to talk to…

Behaviour, Business behaviourBy Lauren Sergy September 16, 2016

Despite all best efforts, some people are simply difficult to communicate with. You’ve probably met this person; no matter how hard you try, they seem to miss chunks of conversations. No matter how clear the note, they still twist the message. No matter how explicit the instructions, they still manage to screw them up. It doesn’t seem…

Do you know how to be charismatic?

Charisma, PoliticsBy Lauren Sergy May 5, 2016

The word charismatic gets thrown about quite a bit. I’ve heard people call someone “charismatic” when I would have labelled that same individual “bombastic a**hole.” I’ve also encountered people I would label as highly charismatic that others describe as inaccessible or aloof. The last year has been an interesting study in political charisma, with Justin…

5 simple stay-sane rules for holiday conversation

Funny StuffBy Lauren Sergy December 23, 2014 1 Comment

Note: This will be the last post for 2014 – enjoy it, enjoy your holidays, and I’ll see you again in January! Welcome to the most stressful small-talk time of the year! If you are among those who are biting their nails down to the quick with worry over how you are going to survive…

Talking to strangers

Confidence, ConnectingBy Lauren Sergy November 25, 2014 Leave a comment

Much like any other skill, we need to practice talking to be good at it. You don’t need to sweat buckets over complex presentations or formal speeches to become a good talker. You just need to talk with people. Lots of people. Different people. I know some great presenters who are surprisingly poor at just talking with…

Communicating Intimately #2: The Experience

ConnectingBy Lauren Sergy January 20, 2013 Leave a comment

The funny thing about establishing intimacy with an audience is that it doesn’t necessarily matter whether you, the speaker, feel that an intimate moment has been shared. Like just about any desired emotion, what really matters is that your audience feels it. They, quite frankly, don’t give a damn about what’s going on in your own…

(Hand)Written words

ConnectingBy Lauren Sergy September 17, 2012 2 Comments

There is something magical about receiving a hand-written note. Assuming that the content of the note is desirable, they give a sort of warm fuzzy feeling that can only be approximated by flowers or a box of chocolates. As communication now is all about instantaneous delivery, hand-written greetings – especially when delivered by mail – are…

Charisma matters

Business behaviourBy Lauren Sergy August 8, 2012 Leave a comment

I’ve spent most of the past week flat on my back fighting a vicious sinus infection. Unable to string together a single coherent sentence in written or spoken word, I settled for laying on the couch watching lousy television and feeling sorry for myself. Much of that layabout time was spent watching old episodes of the…

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