“A punchy, indispensable manual for the video-call era. . . . Every person who has ever called a Zoom meeting or endured one should read this invaluable guide for the sake of humanity.”

-Kirkus Reviews

“Details are part of communication! This long overdue book is about approaching virtual meetings with intent, as opposed to merely being a victim. Share it with your co-workers.”

-Seth Godin, author of This Is Marketing

Have virtual meetings become the most dreaded part of your workday?

Get ready for UNMUTE! The must-read business book of 2021 that will help you get a grip on your virtual meetings and kick videoconferencing headaches to the curb!  

You open your calendar and feel your heart rate spike as you stare at them. Virtual meeting after virtual meeting, replete with all-to-familiar irritations: technical glitches, awkward conversations, Bob’s nose hairs. (Seriously, doesn’t Bob know his camera is pointed right up his nose?)

Like it or not, being able to mug for the webcam is now an important addition to your CV. But there’s more to having a good videoconference than turning on your webcam. And UNMUTE! will show you how to do it.

In this hilarious and fast-paced book, communication expert Lauren Sergy takes you on a deep-dive into virtual meetings: what works, what doesn’t, and how to make the most of this communication medium without it taking over your life. With energy, wit, and a bucketful of relatable stories, Lauren will help you

  • Polish not-so-small on-camera skills like eye contact, gesture, and speaking mannerisms
  • Set up your virtual meeting space like a pro…without turning your office into a production studio
  • Boost meeting attendees’ focus and engagement
  • Manage those annoying technical glitches
  • Dial down your stress and kick Zoom Fatigue to the curb

Available in Paperback, Hardcover, or E-Book


Bulk order discounts are available starting at 11 copies. Please contact Lauren directly to inquire about bulk purchase orders.

Advance Praise for UNMUTE!

“Details are part of communication! This long overdue book is about approaching virtual meetings with intent, as opposed to merely being a victim. Share it with your co-workers.”

  • Seth Godin, author of This Is Marketing


“I hate virtual meetings, but this book made me laugh. Now excuse me while I fix my lighting and apply more of Lauren’s sage advice.”

  • Chris Guillebeau, bestselling author of The $100 Startup and The Money Tree


Unmute is a fast, fun read that will help you hit your next virtual meeting out of the park. Lauren will have you approaching videoconferences in a whole new way. The perfect book for you and your team!”

  • Jaime Masters, bestselling author, business coach, and host of The Eventual Millionaire


“This is an indispensable guide for managing virtual meetings. Readable, comprehensive, and especially timely, it ought to make its way onto the bookshelf of anyone who does business from a distance.”

  • David Moscrop, author of Too Dumb for Democracy and contributing columnist for The Washington Post


“Learning how to videoconference well is as fundamental to your professional success today as business cards were in the fifties. Lauren Sergy’s wise and whimsical guide is just what we all need to differentiate ourselves from the pack and add more enjoyment to our video calls.”

  • Chad R. Allen, entrepreneur, consultant, and book coach, chadrallen.com

About the Author

Lauren Sergy is a sought-after public speaking and interpersonal communication expert, with years of experience helping thousands of professionals become more powerful communicators. She has worked with clients and audiences in Canada, the United States, the United Kingdom, and beyond, delivering her keynotes and workshops both in-person and in virtual formats. She teaches business communication seminars with the University of Alberta and has been a featured communication expert on radio and television. Her first book, The Handy Communication Answer Book, was featured on the Best Reference Books of 2017 list by Library Journal. Her latest book, UNMUTE! How to Master Virtual Meetings and Reclaim Your Sanity, is now available via all major online book retailers.

Lauren lives in Edmonton, Alberta with her endlessly patient husband and two energetic kids, who are always looking for new ways to interrupt her virtual meetings.

Lauren Sergy