Thanks for coming to CAPS Calgary Super Saturday! I'm glad you found my talk on CRMs and Email Marketing systems helpful.

Do you ever wish that you had your own communication coach…right on your desktop?

Pick up a copy of Lauren’s award winning* Handy Communication Answer Book, with answers to just about any communication conundrum under the sun (plus awesome features like ready-to-use speech templates).

Available on Amazon or through your preferred bookstore or online retailer.

*Featured on  Library Journal’s Best Reference 2017 list